Our Ketchup contains more tomatoes per 100mL (195g) than our Sauce (168g), which is why we say it is thicker and richer. Our company's founder Henry John Heinz first made Ketchup after trying Catsup during a visit to England in 1876. Since then, Ketchup has become a favourite condiment of millions and is synonymous with Heinz around the world.

Roughly 48 hours, but this depends on how cold your fridge is, and there must not be cross-contamination from other foods. If it is a canned product, transfer it to a sealed plastic container. Jars can simply be re-sealed for storage in the refrigerator.

Yes, once the lids have been removed. Make sure that you stir the food thoroughly before serving as there may be hot spots in the food.

No, just add frozen vegetables to the pan. Frozen vegetables contain the same high level of nutrients as fresh vegetables (and sometimes more. Frozen vegetables quickly thaw during cooking whilst retaining their flavour and nutrient benefits.

No, the process of re-freezing products damages the cellular structure often giving them an unpleasant texture or odour. The process of thawing also allows bacteria to develop in a re-frozen product. However if you have used products to cook a dish, then the leftover portion of the dish can be frozen.

Yes, all of our juices are pasteurised. Pasteurising juice ensures the product is safe to consume and that it remains in good condition throughout its shelf life.

The net weight refers to the total contents of the can i.e. the fruit and juice.

There is no legal requirement to have a use-by date on products that have a shelf-life of two years or more. If you are unsure about the age of Heinz products in your pantry, call us on 1800 037058.

While Heinz is a global company, you may not find the same Heinz products in other countries. If you find a similar product, you should check the ingredients carefully as the Food Standards are different for each country.

Australian Certified Organic (ACO) – Australia’s largest certifiers of organic produce. Check out the ACO’s website for more information.

Greenseas uses only Skipjack tuna, caught (wild) in the Western Central Pacific Ocean. For more information about Greenseas tuna and the environment, visit the Greenseas website or www.tuna.com.au .

Greenseas was the first to source tuna fished using Dolphin Safe methods in 1991. For more information about Dolphin Safe, visit the Earth Island Institute website .

There are very strict Australian and New Zealand regulations for the allowable level of mercury in tuna. The levels allowed are considered safe and have been studied extensively by scientists and approved by the Government. For further information, visit the FSANZ website , which provides further information regarding mercury and pregnancy.

Heinz is committed to using environmentally friendly packaging wherever possible. Cans, PET bottles and cardboard sleeves/ boxes are recyclable. While many plastic materials are accepted through the kerbside collection system, you need to check with your council about their policies in your specific area.

Unfortunately the demands of production schedules mean we are unable to offer factory tours.

We have commenced a voluntary phase out of BPA in baby food packaging in response to the preferences of our customers.  The Australian Government   advises that BPA in food packaging is completely safe for people of all ages, including infants.

No.  All Heinz Baby Basics products are BPA-free.

Yes. Due to a change in our manufacturing process, we are amending the allergy advisory statement on our FAREX Dry Cereal range. We have already amended the 6months+ Muesli and 9months+ Muesli and Porridge varieties. Changes to the 4months+ Rice Cereal and the 6months+ multigrain varieties will take a little longer and these products will be unavailable during this time.